In the app, tap More then VIA Rail Offer. The discount codes for your VIA Rail ticket can be found under VIA Rail Offer. Use the serial codes to book your ticket and get a one-time discount of 50% off the lowest available round-trip fare. You must book your reservation online at viarail.ca using the serial numbers that appear on the screen.
You must book your trip, pick up your tickets, and travel before your membership expires. Once your membership expires, you will no longer be able to access your serial numbers. When you pick up your ticket, the staff will ask to see your Via Rail Offer screen on the Canoo app as proof of current membership.
For step-by-step instructions, visit VIA Rail’s website.
If you have trouble booking your tickets, or your booking is canceled, please contact VIA Rail online or by phone at viarail.ca/en/new-canadian-citizen or 1-888-VIA-RAIL (1-888-842-7245). Please be sure to mention that you are a Canoo member.