Your name in the Canoo app must match your government-issued photo ID and your date of citizenship must be correct in order for your membership to be valid for 12 months from that date. If the name associated with your Canoo membership does not match that of your government-issued photo ID, you may not be able to get free admission to Canoo venues.
When registering, please do not proceed in the registration process if the information scanned from your citizenship certificate scan is incorrect. Please tap Try again and scan again. Having trouble scanning? Read our tips for scanning a citizenship certificate.
Do you not have a given name? Did the scan miss one of your given names or cut off your family name? Did the scan add a letter to your name? Contact us and we can manually adjust your name after you've made your account.