Learn how to activate your Canoo membership here.
Please do note: * This does NOT apply to ALL TICKETED events (Including but not limited to Performing Arts and Sports) *
How to receive free admission at participating venues:
- Sign up for free on the Canoo app and activate your membership.
- Find a place you want to visit by tapping Explore on the navigation menu.
- When you arrive at the venue, Tell the venue staff that you are a Canoo member and ask for the Canoo venue code or the Canoo QR code
- Tap “Check in” on your phone, and either Scan the QR code, or enter the 4-digit venue code – staff will provide both.
- If prompted, enter the number of children’s tickets you need (this prompt will not appear for all venues).
- You will see your Canoo check in card
- Show the venue staff your 'Canoo check in card' screen along with a piece of government-issued photo ID.
- Receive free admission for yourself and up to four children!
- A couple of hours after you have entered the venue code, Canoo will prompt you to rate your visit. Please complete the short survey letting us know what was great or what could have been improved about your visit. Your feedback will help arts and culture institutions provide a better, more inclusive experience for all Canadians.