Canoo launched the activated membership model with a new app update on November 10, 2020. Previous to the activated membership model, Canoo members would sign up on the Canoo app and then their membership start date would be set as the day of their citizenship ceremony, regardless of the day they signed up.
With the launch of the new activated membership model, any new citizen in their first year of citizenship who signs up for Canoo after November 10, 2020 has the ability to “activate” their year-long membership any time during their first year of citizenship. This means that new citizens always receive a full year of membership.
If you signed up for Canoo before November 10, 2020, and it has been less than 365 days since the day you received your citizenship, you are eligible for the new Canoo activated membership. If you wish to switch to the new membership, please update your Canoo app to the latest version and then Contact Us.