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  2. Signing up for Canoo

Signing up for Canoo

Eligibility

  • Who can sign up for Canoo?
  • When does my eligibility start/expire?
  • I am a Canoo member. Can my child sign up for Canoo?

How to get the Canoo app

  • Where can I download the Canoo app?
  • What devices and operating systems are compatible with the Canoo app?
  • I can't download Canoo. What should I do?
  • Is the Canoo app free?

How to sign up for Canoo

  • How do I sign up for Canoo?
  • Can I register my spouse/family member/friend on my Canoo app?
  • What do I need to sign up for Canoo?
  • I don’t own a smartphone. Can I still participate in Canoo?
  • I've lost my citizenship certificate, what should I do?

Scanning issues quick help

  • Tips for scanning your citizenship certificate during sign up
  • Why can't I enter my information manually instead of scanning my certificate?
  • I can’t scan my citizenship certificate. What should I do?
  • When I scan my citizenship certificate, the information that it pulls is not correct or is not how it appears on my certificate. Can I proceed anyways?

Promoted articles

  • Who can sign up for Canoo?
  • When does my eligibility start/expire?
  • How do I sign up for Canoo?
  • Tips for scanning your citizenship certificate during sign up
  • How to access your Canoo card for free admission (step by step)
  • Who gets free admission with my Canoo card?
  • What is the VIA Rail offer for Canoo members?
  • Will Canoo memberships be adjusted or extended because of the closure of venues due to the spread of COVID-19?

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